Slow Downloads

Please note that downloads over the Internet can be slow during peak usage times, particularly
during U.S. evening hours. If you're having trouble, try again at a different time of day. Also, if you're using a web browser you may have better results with large downloads if you use a dedicated ftp program such as WS_FTP LE or Cute FTP.

FTP Connection Problems

The two most common causes of connection problems to ftp.cakewalk.com are caused by firewall configuration issues and using passive mode ftp.

Passive mode ftp
ftp.cakewalk.com does not support passive mode ftp connections. Please refer to the documentation or Help file included with your ftp client or web browser for information on how to disable "passive ftp mode."

Firewall setup
Please check the documentation for your firewall for information on how to allow ftp traffic. If you're running Windows XP, it could be the default firewall configuration included with Windows XP that is causing the problem.

If you continue to have problems downloading files from ftp.cakewalk.com please contact the Webmaster and please include the following information:

• What software (including version number) are you using?
• What is the exact file name you are trying to download?
• What page or link directed you to the ftp site?
• What country or state are you connecting from?
• What Kind of connection are you using to access the internet?