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Tips on Using Specific Soundcards with Cakewalk Pro Audio 9 or Home Studio 9 If your soundcard is listed below, follow the specific instructions and recommendations provided there. If your card is capable of 18-, 20-, or 24-bit operation and you wish to take advantage of this capability with Cakewalk software, be sure to check out http:/www.cakewalk.com/Support/Docs/24BitTips.html for additional useful information. If you have multiple soundcards installed in your computer, and if you are assigning audio tracks in a single project to multiple output ports spread across more than one soundcard, you must set the Playback Timing Master to be the soundcard with the largest DMA buffer size. Failure to do this may lead to irregular timing/synchronization of audio between the soundcards.
Creative Labs SoundBlaster SB16, AWE32, and AWE64 These cards constitute Creative Labs' older products, designed for use with the older 16-bit ISA bus. IMPORTANT:Depending on what soundcard driver version is installed on your computer, you may need to adjust the setting of Cakewalk’s “Use Wave Out Position For Timing” option to ensure proper synchronization of MIDI and Audio recording and playback. If you haven’t updated your soundcard driver software recently — i.e., if your drivers are pretty old — then the default setting for this option will probably work OK, and you probably won’t need to make any adjustment. However, we encourage all customers to obtain and install the latest soundcard driver version available from the manufacturer. If you have followed this advice and have the latest Creative driver installed on your computer, then you will have to manually adjust the setting of this option, as follows: Users of these soundcards should disable the Use Wave Out Position For Timing option. The Cakewalk “Wave Profiler” may inadvertently enable this option when it profiles your hardware if you have the latest Creative Labs driver installed (this happens automatically when you launch your Cakewalk application for the first time). You need to disable this option manually. To check the setting of this option, open the Cakewalk Options | Audio dialog and click on the Device Profiles tab. Make sure your SoundBlaster or AWE card is selected in the list at the top. If the Use Wave Out Position For Timing box is checked, un-check it now. Then click OK to close the dialog. Full duplexing (i.e., simultaneous audio recording and playback) with these cards is possible but you must have the latest drivers from Creative Labs installed (available from http:/www.soundblaster.com). Once they’re installed, you can record/playback simultaneously. However, if you choose to enable full-duplexing, the recording will be at 16-bit but playback will be at 8-bit. This will cause playback to become distorted. When you are finished recording and are ready to playback/mix your recorded audio tracks, turn off simultaneous record/playback, and the playback will be at 16-bit. (Select Options | Audio | Advanced and check/uncheck the Simultaneous Record/Playback checkbox as needed.) These cards can often conflict with built-in voice modems. If you see such a voice modem listed in Cakewalk’s Options | Audio | Drivers tab, you’ll need to disable the voice modem device (this is done in the Windows Control Panel | Multimedia | Advanced | Audio Devices in Windows 95 and Windows Control Panel | Multimedia | Devices | Audio Devices in Windows 98; double-click on the modem and choose Do Not Use Audio Features on This Device.) It is also a good idea to go to Control Panel | Multimedia | Advanced | Media Control Devices, double-click on the Wave Audio Device, and choose Do Not Use Features. Certain early models of the Sound Blaster cannot do both MIDI input and wave (audio) output at the same time. Thus, if you've selected "Creative Labs" as a MIDI In device in Cakewalk’s Options | MIDI Devices dialog, wave audio output won't work. Note that MIDI output will work fine along with wave audio output: you can select Creative Labs from the list of MIDI Out devices. The problem occurs only when you've selected the Creative Labs MIDI In device. Creative Labs AWE32, AWE64 You cannot use the AWE as an audio device if you use the WaveSynth as a MIDI output device at the same time. Audio playback and the WaveSynth won’t work at the same time, because the WaveSynth ties up the AWE audio device. In order to use the AWE as an audio device in Cakewalk, go to Options | MIDI Devices and make sure the WaveSynth is not selected as an output device. You may also have to manually adjust an .INI setting. Locate and open c:\windows\SYSTEM.INI, scroll until you find the section marked [drivers], and locate the line MIDI=wavsynwg.drv. Place a semi-colon (;) in front of the word MIDI, save the file, and restart the computer. This is a limitation of the AWE/WaveSynth driver, not the Cakewalk software. Creative Labs SB Live!, PCI 64, PCI 128, PCI 256, PCI 512, Creative Ensoniq AudioPCI These cards are newer products from Creative Labs, designed to work with the newer PCI bus architecture. If you have installed the latest Creative soundcard driver, Cakewalk’s Wave Profiler should have no difficulty recognizing your soundcard, and automatically set the proper configuration options for your Cakewalk software. However, one particular option — the Use Wave Out Position For Timing — is very important and you should manually inspect this setting to make sure it has been set up correctly. (This option must be set correctly to ensure proper synchronization of MIDI and Audio recording and playback.) These soundcards should enable the Use Wave Out Position For Timing option. To check the setting of this option, open the Cakewalk Options | Audio dialog and click on the Device Profiles tab. Make sure your soundcard is selected in the list at the top. If the Use Wave Out Position For Timing box is un-checked (disabled), click on it to enable this option now. Then click OK to close the dialog. Some models exhibit MIDI input problems (i.e., they won’t accept any MIDI input at all.) You can generally fix this problem by obtaining and installing the latest Creative Labs driver for your card. You MUST be sure to use version 3.08 drivers or later. (available at: http:/www.echoaudio.com/Downloads/Drivers.php ) We generally recommend trying the newest drivers available for all audio cards. That's true for the Event family of cards as well, but we thought it was worth mentioning that some users are reporting better results with the old version 3.08 drivers. If you have a problem with the new driver, try the old one! We strongly recommend that you ensure that your Event/Echo card is operating with its own IRQ (interrupt). Event’s documentation suggests that their cards can successfully share an IRQ with another device, but Cakewalk’s experience suggests otherwise. To see if your Event card is sharing an IRQ with another device, do the following: On the Windows desktop, right click on My Computer, select Properties from the popup menu, click on the Device Manager tab of the dialog that opens, then double click on the computer icon at the top of the list. This will show you a list of all the devices in your system and which IRQs they are using. Scroll the list until you see your soundcard. Check the IRQ setting to the left of the icon. If there are other devices (such as a video card) that are assigned to the same IRQ, you should try moving your soundcard to a different slot in your computer. (Note that entries that say something similar to IRQ Holder for PCI Steering do not indicate conflicting devices. You can ignore these entires.) The Event cards have 20-bit DACs. If you want to record/playback audio at 20- rather than 16-bits, be sure to configure the Audio Driver Bit Depth (in Options | Audio | General) to 24, and set the (default) File Bit Depth to 24. See http:/www.cakewalk.com/Support/Docs/24BitTips.asp for more details. Cakewalk has experienced problems trying to use Event cards and the MOTU 2408 card in the same computer. At the present time, we are uncertain what is causing this problem, and do not have a workaround. Users are discouraged from using these two cards together in the same system (Pro Audio only) After you have installed your DSPFactory card, and installed the standard Windows drivers for that card (supplied by Yamaha), you should then also install the DSPFactory AudioX driver. If this AudioX driver is not supplied with your DSPFactory card, you can find it on your Cakewalk CD-ROM, in the directory AudioX Drivers. Double-click on the driver icon, and the AudioX driver will be installed on your computer. The AudioX driver is needed to allow Cakewalk Pro Audio 9 to take full advantage of the DSPFactory’s capabilities. If you ever remove your DSPFactory card from your computer, you MUST be sure to uninstall the Yamaha standard Windows drivers. If you leave the Yamaha Windows drivers in place even after the hardware has been removed from your system, you may experience severe malfunctions when you install your next soundcard and try to use it with Cakewalk Pro Audio 9. If you wish to use this card for 24-bit recording/playback, be sure to enable the Unpack >16 bit audio and Left Justify unpacked data checkboxes in the Options | Audio | Advanced dialog. Cakewalk has tested the Yamaha DSPFactory under NT 4.0/SP5 using beta drivers provided by Yamaha; some issues with these drivers have been found and reported to Yamaha. If you encounter problems using Pro Audio 9 with the DSPFactory card under NT 4/SP5, please try to obtain and install the production NT drivers from Yamaha when they are released. If you still encounter problems using Cakewalk at that point, please contact Cakewalk Technical Support. If you wish to use this card for 24-bit recording/playback, be sure to enable the Unpack >16 bit audio and Left Justify unpacked data checkboxes in the Options | Audio | Advanced dialog. When full-duplexing (i.e., simultaneous record and playback) is enabled, the card does not allow users to monitor their input channels at the card’s outputs. In order to monitor the card’s input signals, you must either disable full-duplexing, OR use an external mixing board to provide a monitor mix to feed to your amplifier/speakers. That is, run your audio sources into the channels of a mixing board; then assign appropriate outputs from the mixing board to the Card D+’s audio inputs. Use the mixing board’s Monitor Outs or an Aux bus to feed your external amplifier/monitors so you can monitor the input signals during recording. This card monitors its inputs at the outputs through software. That is to say, you won’t be able to hear any of your input signals at the card’s outputs unless you are running an audio application which will route the signal from inputs to outputs. (Some other cards will present their input signals at their outputs for monitoring purposes even if no audio application is running at the time.) This monitoring doesn’t work unless the meters for whatever audio application you’re running are visible at the time. So, in Cakewalk, this means that the Console View must be active, audio tracks must be sourced to the Card Deluxe inputs, assigned to the Card Deluxe outputs, and armed (in order to have Record Meters for those tracks enabled). (Note, however, the Console View doesn't have to be visible for the monitoring to work.) For optimum performance in Cakewalk using your MIDIMan DMan 2044 soundcard, go to the Windows Control Panel and double-click the 2044 icon. Verify that the Synchronize Playback with Pause Logic checkbox is checked, and click OK. This will ensure that any audio playing back through the 2044’s multiple outputs will remain synchronized. Some Cakewalk users have reported a symptom in which, when starting playback in Cakewalk, no audio will be heard, or it will unexpectedly be panned either hard-right or hard-left. Stopping playback, and starting it again will work properly. This symptom occurs even when using the latest soundcard drivers. Cakewalk has not been able to reproduce this problem, but we report it here for completeness. Mark of the Unicorn 2408 / PCI-324 This card does NOT support 11khz or 22khz sampling rates. Only 44.1khz and 48khz sampling rates are supported. Do not select the unsupported sampling rates in the Options | Audio dialog. If you’re using a Matrox Millenium II video card, this will conflict with the MOTU PCI-324 card in your PC. To correct this conflict, you will need to adjust a couple of the settings for the Matrox card. You will do this from the Display Properties Control panel. A shortcut to this Control panel is to Right-Click on the Windows Desktop, and select Properties from the menu that appears. Once in the Display Properties Control panel, select the settings tab. Above the Color Palette selection you should see a button labeled “Power Desk”. Click this button, and it should bring you to the Performance Tab of the Power Desk. If not, select the Performance Tab. Turn off the “Use Bus Mastering” and “Use PCI Bus retries” option. In order for these changes to take effect, you will need to hit the Apply button, and click OK to close the Power Desk application, and then click OK on the Display Properties Control panel. When you click OK on the Display Properties Control Panel, you will be prompted to Restart the PC. Do so. Cakewalk has experienced problems attempting to use a MOTU 2408 and an Event/Echo Layla card in the same computer. At the present time, we are uncertain what is causing this problem, and do not have a workaround. Users are discouraged from using these two cards together in the same system. Some ESS cards do not allow the use of both MIDI and audio at the same time. Deselect all items in MIDI Devices to enable audio recording and playback. New, model-specific drivers are available at www.esstech.com Several users report that Cakewalk 9 locks up when arming an audio track or recording with their Lexicon Core2. There is a work-around to this problem:
You should now be able to record with the Core 2, but you will not have low latency mixing performance since WavePipe Acceleration is disabled. We are actively working with Lexicon to get to the root of this problem. Please check this page or the Cakewalk Support homepage for the latest information. Many users have reported having very good success with the latest set of drivers available for this card. The installation of these drivers appears to resolve all previously reported problems with stuttering or skipping audio playback and MIDI/audio sync when working with the Wave/824 and Cakewalk. You can find these drivers, which were made available on October 22, 1999, here.
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