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Eliminating Kernel32 and Other
Stubborn Error Messages When Using Cakewalk 7.0x, 8.0x, and 9.0x
These instructions should be used only
after you have exhausted all other possibilities, such as searching our
website and newsgroups for help that's specific to your error message.
Try clicking this link to access the Cakewalk
Support Search page.
If you've tried our other suggestions
and still need help, try the following steps. These steps are used by
Cakewalk technical support professionals to solve the most stubborn crashes
and error messages.
Install new drivers
- Download and install the latest drivers
for all your soundcards, MIDI interfaces, and video cards. Once done,
proceed to step number 2 below.
Delete initialization files
- Choose Start | Find | Files or Folders,
and change the Look In to the drive where Cakewalk is currently installed.
- Next type in the file name TTSAUDDX.INI
(versions 7 and 8) or CW9AUDDX.INI (version 9), and hit Find Now.
- Left Click on the file's icon once to
select it and press delete on your keyboard.
- Go back to Find | Files or Folders,
and type TTSSEQ.INI.
- Delete this file as well.
Disable SoundFont Manager
- Locate the file SFMAN32.DLL in your
Windows directory and rename it SFMAN32.OLD.
- Restart the computer and try Cakewalk
again.
Delete Normal.tpl
- Locate and delete the file NORMAL.TPL
from the Cakewalk directory, then relaunch Cakewalk.
Registry clean and reinstall of
Cakewalk
If none of the above steps resolve the
problem, proceed to the steps outlined below.
Scan Disk
Run ScanDisk on all the hard drives used in your computer. Allow ScanDisk
to complete a thorough scan.
Uninstall Cakewalk
Next, you should completely un-install Cakewalk from your computer (this
will not remove any of your files or data). This can be done by choosing
Start | Programs | Cakewalk | (your version of Cakewalk) | Uninstall Cakewalk.
To make sure nothing else is running while installing Cakewalk in the
final step, choose Start | Run and type MSCONFIG. Click OK, choose Selective
Startup, then uncheck the Load Startup Group Items box. Click OK, and
restart Windows. You can always recheck that box at a later time. Restart
your computer.
Registry Clean
- Click the Windows Start Button and select
Run. At the prompt type REGEDIT and click OK.
Backup your Registry before making edits - you do this by clicking the
Registry menu, Export Registry File.
- Now delete the following Registry keys
- HKEY_CURRENT_USER\Software\Cakewalk
Music Software
- HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk
Music Software
Reinstall Cakewalk
Restart your computer,
then reinstall Cakewalk and any updates.
This should eliminate any software irregularities
that are causing your problem.
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