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Guitar Tracks Family - Frequently Asked Questions

Guitar Tracks 2 - Frequently Asked Questions

1) Guitar Tracks 2 won't install under Windows 2000, XP or Vista.

2) What is the unlock code for the GT2 installer bundled with my DigiTech effects pedal? I never receive it after I register.

3) When I use Drag and Drop Drummer, none of the audio loops are showing up.

4) Guitar Tracks 2 keeps crashing. What can I do?

5) I can't hear previously recorded tracks while recording new ones.

6) Where do I find the Guitar Tracks 2 manual?

7) Slowblast doesn't work on my PC.

8) My previously recorded tracks keep bleeding over to new tracks.



Guitar Tracks Pro 2
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Frequently Asked Questions

9) GT Pro 2 is not working properly under Windows Vista.

10) I can't find ReValver or any other effects.

11) I can't import ACIDized WAV files or files from Fruity Loops.

12) I can't hear my effect plug-ins while recording.

13) I can't hear the metronome.

14) How do I export files for CD burning?

15) I can't record at 24bit in GT Pro 2.

16) My Mix view has dissapeared. How do I get it back?

17) I want to use a soft synth for MIDI back up. I have MIDI devices selected, but how do I record MIDI?

18) How do I record my fader movements or automation in GT Pro 2?

19) I can't find the loops that were supposed to be included with GT Pro 2.




Guitar Tracks Pro 3 - Frequently Asked Questions

20) I can't hear or record any audio. I get an "Audio Driver" error.

21) I'm having trouble running GT Pro 3 in Vista.

22) I can't find Amplitube LE or my other effects.

23) I can't figure out how to loop record; the manual say I should be able to.

24) My tracks are bleeding over to new ones.

25) I am unable to register Amplitube LE.

26) I'm getting a delayed audio signal when I record and input monitor.

27) Why is GT Pro 3 crashing when I audition the EQ or older Cakewalk effects?

28) When I recrod a stereo track, why am I only getting one side recorded?

29) I can't find any project templates. How do I use them?



Guitar Tracks Pro 4 - Frequently Asked Questions

30) Where do I find my serial number and registration code?

31) How do I set up the Guitar Tracks Pro 4 USB interface?


GT2 Issues

1) Guitar Tracks 2 won't install under Windows 2000, XP or Vista.
Cakewalk Guitar Tracks 2 is not supported on Windows 2000, XP or Vista although it might install, and may work. If you do come across any problems, we won't be able to help. You'll need to use our forum for support  We suggest upgrading to Guitar Tracks Pro 4 or SONAR Home Studio, which are Windows XP, and Vista compatible. For more information about upgrading call 1-888-CAKEWALK or visit our online store. You can download the latest Guitar Tracks Pro demo here.

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2) What is the unlock code for the GT2 installer bundled with my DigiTech effects pedal? I never receive it after I register.
The DigiTech version of Guitar Tracks 2 uses this serial number: 83617251. The unlock code is: 8BS3KADF.

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3) When I use Drag and Drop Drummer, none of the audio loops are showing up.
All of the loops are on the GT2 CD. Make sure the GT2 CD is in the CD ROM drive. Once DDD is open, click the big black arrow and make sure DDD is looking in the right drive for the GT CD.

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4) Guitar Tracks 2 keeps crashing. What can I do?
If you are receiving crashes in GT2, there may be either corrupted files in Cakewalk, Windows, or in your soundcard drivers. To resolve the problem, try the following steps:

1.Please go to Windows Update and download all of the critical updates.
2.Reinstall your sound card drivers. You should follow any directions the manufacturer provides on Uninstalling the drivers first. Once they are completely removed, reinstall the latest drivers for the card. These are available for free on the sound card manufacturer's website and are often located under the Support or Download section.
3. Delete Initialization files: Choose Start | Find | Files or Folders, and change the Look In to My Computer. Next type in the two files below, one at a time and hit Find Now. GT2AUDDX.INI AUD.INI Left Click on the file's icon once to select it and press delete on your keyboard.
4. Uninstall Cakewalk Next, you should completely un-install Cakewalk from your computer. This is normally done from Start | Programs | Cakewalk. If Uninstall Cakewalk is not available to you here, check Control Panels/Add Remove Programs. If Cakewalk appears in this list, un-install it from here. Make sure nothing else is running while reinstalling GT in step 'e'. In Win 98/ME/XP, choose Start | Run and type MSCONFIG. Click OK, then click on the Startup tab at the upper right of the window that opens. Uncheck all items listed, click OK, then restart your computer. You can always recheck those items again at a later time. In Win 2000, click Ctrl+Alt+Del and manually End Task on the items you don't need running. Restart your computer.
5. Registry Clean Click the Windows Start Button and select Run. At the prompt type REGEDIT and click OK. Backup your Registry before making edits - you do this by clicking the Registry menu, Export Registry File. Now delete the following Registry keys HKEY_CURRENT_USER\Software\Cakewalk Music Software HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software
6. Reinstall Cakewalk and restart your computer This should eliminate any software irregularities that are causing your problem, but let us know if it does not.

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5) I can't hear previously recorded tracks while recording new ones.
In order to hear previous audio tracks while recording new ones, simply go to Options | Audio | Advanced and check the box labeled 'enable simultaneous record/playback'. This is turned on by default. If the box is greyed out or is already checked, then your sound card either does not support full duplex mode or you need to update your sound card drivers. Please note that many built-in and OEM soundcards do not support CD quality full-duplexing. 

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6) Where do I find the Guitar Tracks 2 manual?
Cakewalk Guitar Tracks 2 doesn't ship with documentation beyond the included quick start guide. Instead, the manual is reproduced in electronic form, and is available to you from the Help menu. You can conveniently search by keyword, which makes this electronic version easier to use than the printed version would be. I'd recommend you click the Getting Started button in the Quick Start menu that pops up when you launch Cakewalk (if you don't see it, choose Help | Quick Start). This will run through the basics of using Cakewalk to record MIDI and audio, as well as other topics. You can also access help topics by pressing the F1 key at any time.

In addition, we have posted many tips, tricks, and answers to common queries in the Support section of our website. There is also a new book called Cakewalk Power by Scott Garrigus. The book is available from Amazon and covers lessons applicable to all new Cakewalk software.

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7) Slowblast doesn't work on my PC.
Slow Blast is 3rd party software that we bundle with Guitar Tracks. It will not work properly under Windows 2k or XP. We cannot support this product directly because we did not write it. Please go to www.slowblast.com for your support options. Sorry for the inconvenience.

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8) My previously recorded tracks keep bleeding over to new tracks.
This problem isn't Cakewalk specific, but rather is related to your sound card's mixer settings. The input of your sound card is set to record everything coming out of your outputs. To alleviate this, double click on the speaker icon on the bottom right corner of your screen (or choose Go to Start | Programs | Accessories | Entertainment | Volume Control. Then choose Options | Properties | Adjust Volume For Recording, and make sure all boxes below are checked. Click OK. Now look for the slider marked What You Hear, Wave or Mixed Input (or something similar), and UNcheck the box at the bottom marked Select. Make sure you have Line-in or Mic-in checked instead. Close the window down, then re-record your audio tracks.

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GT Pro 2 Issues

9) GT Pro 2 is not working properly under Windows Vista. GT Pro is not 100% Vista compatible and not officially supported under Vista. Although some features may work we cannot guarantee it. It may not even install properly, depending on your system. Only Guitar Tracks 4, Music Creator 4, SONAR 6.2 and higher is supported. You can download the latest SONAR demo here.

Please call 1-888-CAKEWALK (617-423-9004) or go to the
Cakewalk Store for more information on purchases and upgrades.

Note - It may help to manually launch the program as an administrator. This is done by right-clicking on either the Desktop shortcut or the program executable and selecting "Run As Administrator". Also uncheck the advanced display options.

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10) I can't find ReValver or any other effects.
You should find the ReValver (along with other FX) under your inserts at the top of each channel strip. Just left-click on the little arrow next to where it says "none." The Alien Connections Revalver can be found there. It should now show where none was, double click on it to bring up the main ReValver window. Press F1 to bring up the Help menu. You can find a downloadable manual
here.

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11) I can't import ACIDized WAV files or files from Fruity Loops.
In order to import and export loops into GT Pro 2 correctly, you'll need this patch.

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12) I can't hear my effect plug-ins while recording.
Unfortunately, GT Pro 2 cannot input monitor through the software. If you want to use Cakewalk like a real time effects processor you'll need one our products that are capable of input monitoring. We suggest upgrading to Guitar Tracks Pro 4 or SONAR Home Studio, which have this capability. For more information about upgrading call 1-888-CAKEWALK or visit our online store. You can download the latest SONAR demo here.

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13) I can't hear the metronome.
If you cannot hear your metronome while recording in Guitar Tracks Pro 2, try the following steps;
1) Go to Options | Click. Make sure that the Recording box is checked. If you want to hear the metronome from your computer case, check 'Use PC Speaker'. If you wish to hear the metronome from your computer sound card and attached speakers, check 'Use MIDI note'.
2) If you are using your soundcard to play the metronome, you must choose a Port. You will want to choose an FM Synthesizer, MIDI Synthesizer, or GS Wavetable Synth. You do not want to use MIDI Mapper, SXG Synth, Virtual Sound Canvas, S/W Synth, or other software based synthesizers. Also, do not use MIDI Out or MPU-401.
3) If you still cannot hear the Metronome from your soundcard, go to Start  Programs | Accessories | Entertainment | Volume Control. This can also be reached by double-clicking the small speaker icon next to the clock in Windows. The opening screen is the monitor/playback level control. Go to Options | Properties and make sure that everything is checked under 'Show the following Playback Controls'. Click OK. Make sure that the MIDI/Synth Slider is turned up and not muted. That should solve any metronome related issues.

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14) How do I export files for CD burning?
Before you export your wav files, go to File | Info | Stats. Make sure the settings are 44.1/16bit. If not you will need to convert it in order to burn an audio CD. Here's a good tech tip on file conversion.

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15) I can't record at 24bit in GT Pro 2.
GT Pro has problems recording in 24bit using certain WDM drivers. Your best bet is to download the latest MME drivers (they might be listed as drivers for Win 98/ME) and delete the GP2AUDDX.INI file in GT Pro program folder. 

Another option would be trying out ASIO4ALL. These drivers are a good solution for generic or OEM sound cards that have unreliable WDM drivers and/or nonexistent ASIO support. Although you will not have ASIO capability in GT Pro 2 (only GT Pro 3 and 4) they may show up as MME drivers with 24bit recording capability. Please call 1-888-CAKEWALK (617-423-9004) or go to the Cakewalk Store for more information on purchases and upgrades.

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16) My Mix view has dissapeared. How do I get it back?
This is usually a problem with the way GT Pro 2 is reading your driver profile. In order to reset this, please do the following: Go to My Computer Then C:\Program Files\Cakewalk\Guitar Tracks Pro 2. Find the files AUD.ini and GP2AudDx.ini (they may show up as "AUD" and "GP2AUDDX"). Select and delete these files. Reopen GT Pro 2. Your soundcard should be reprofiled, and the mix view should appear properly.

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17) I want to use a soft synth for MIDI back up. I have MIDI devices selected, but how do I record MIDI?
GT Pro 2 and 3 have no MIDI recording capability. They both have the ability to sync up to certain control surfaces and hard disk recorders using MIDI. This is why there is an option for MIDI Devices. However, you cannot record or playback any MIDI data in GT Pro 2 and 3, it is only for synchronization purposes. Nor can you use VSTi or DXi that require MIDI input. You would be better of upgrading to GT Pro 4 or SONAR. You can download the latest SONAR demo here. Please call 1-888-CAKEWALK (617-423-9004) or go to the Cakewalk Store for more information on purchases and upgrades.

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18) How do I record my fader movements or automation?
GT Pro 2 has no automation recording capabilities. You'll need to create Volume automation by right-clicking on the waveform in the Edit view, go to Envelopes | Create > Volume. You can use this to draw your fades or highlight a section of audio while holding the Alt key, then go to Edit | Fade.

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19) I can't find the loops that were supposed to be included with GT Pro 2.
All of the loops are on the GT Pro CD. You should have it in your drive, then in GT Pro go to View | Loop Explorer or File | Import audio. Now navigate to the CDROM drive and you'll see all of the loops that you can import. Either double click or drag and drop them into the project.

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GT Pro 3 Issues

20) I can't hear or record any audio. I get an "Audio Driver" error.
Your interface may be accessing the wrong driver mode. Go to Options | Audio | Advanced and change the Driver Mode to MME or ASIO. Close the program and re-open it. If that fails, delete the file AUD.INI. It may be easiest to delete the files from the Windows Search under Start | Search | All Files and Folders. Click to display the "More Advanced Options" and make sure there is a check in "Search Hidden Files and Folders". Now change the driver mode back again. Please click the link below and follow the setup instructions for your interface.  

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21) I'm having trouble running GT Pro 3 in Vista.
GT Pro 2 and 3 are not 100% Vista compatible and not officially supported under Vista. Although some features may work we cannot guarantee it. It may not even install properly, depending on your system. If you do come across any problems, we won't be able to help. You'll need to use our forum for support. We suggest upgrading to Guitar Tracks Pro 4 or SONAR Home Studio, which are Windows Vista compatible. For more information about upgrading call 1-888-CAKEWALK or visit our online store. You can download the latest SONAR demo here.

It may help to manually launch the program as an administrator. This is done by right-clicking on either the Desktop shortcut or the program executable and selecting "Run As Administrator". Also uncheck the advanced display options.


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22) I can't find Amplitube LE or my other effects.
You should find Amplitube (along with other FX) under your inserts at the top of each channel strip. Just right-click on the little blue box below where it says "Trim." Amplitube can be found there. It should be listed in the box, double click on it to bring up the main window. Press F1 to bring up the Help menu. You must have audio highlighted in the Edit view in order to access effects from the Process menu.

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23) I can't figure out how to loop record; the manual say I should be able to. Unfortunately, that should not have been in the manual. Some of the documentation from Home Studio made its way into GT Pro3. After you loop record, you'll need to pull the clips down to different tracks in the Edit view. Hold shift to keep them in place as you pull them down. Then you can choose your keeper track from there. We apologize for the inconvenience.

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24) My tracks are bleeding over to new ones.
This problem isn't Cakewalk specific, but rather is related to your sound card's mixer settings. The input of your sound card is set to record everything coming out of your outputs. To alleviate this, double click on the speaker icon on the bottom right corner of your screen (or choose Go to Start | Programs | Accessories | Entertainment | Volume Control. Then choose Options | Properties | Adjust Volume For Recording, and make sure all boxes below are checked. Click OK. Now look for the slider marked What You Hear, Wave or Mixed Input (or something similar), and UNcheck the box at the bottom marked Select. Make sure you have Line-in or Mic-in checked instead. Close the window down, then re-record your audio tracks.

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25) I am unable to register Amplitube LE.
Please click this link to register Amplitube LE.  If it fails, please call (954) 846-9866 and request the activation directly from IK Multimedia.

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26) I'm getting a delayed audio signal when I record and input monitor.
Go to Track | click Input Monitor so that there is no check next to it. The delay is caused when you try to use Input Monitoring with a sound card that does not have WDM or ASIO drivers available or installed. If you do have WDM drivers, check out this link for more info on decreasing latency. For a good list of sound cards recommended by Cakewalk, check out the AHG. You'll find all the information you need to make the proper choice for your needs.

If you don't have ASIO drivers, you can try out ASIO4ALL. These drivers are a good solution for generic or OEM sound cards that have unreliable WDM drivers and/or nonexistent ASIO support. Once installed open GT Pro 3 and go to Options | Audio | Advanced and change the Driver mode to ASIO.

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27) Why is GT Pro 3 crashing when I audition the EQ or older Cakewalk effects?
That Audition crash has been confirmed as a bug with the older CFX plugins. It's best to use the Q plugin in realtime, then apply the FX when you have the desired setting. You should find your realtime FX under your inserts at the top of each channel strip. Just right-click on the little blue box below where it says "Trim." It should be listed in the box, double click on it to bring up the main window. Press F1 to bring up the Help menu. We apologize for the inconvenience.

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28) When I recrod a stereo track, why am I only getting one side recorded?
It sounds like you are recording a mono signal through a stereo input. Guitars and microphones are mono signals. The only time these devices can be stereo is if you have them going through a stereo FX processor or amp. The Line-in on your sound card can usually accept stereo and mono inputs, the Mic-in is mono only. Make sure you don't have a mono adapter going into the Line-in and that you have the Left side of your sound card (mono) chosen for input in Cakewalk.

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29) I can't find any project templates. How do I use them?
Unfortunately, GT Pro3 has no template capability. This was included in the manual by mistake. Only SONAR and GT Pro 4 have this capability. What you can do is create a Blank project with all of your settings, then save it as "Normal Template" or something similar. Open that file first (make a shortcut for it on your Desktop or Task Bar) then do a File | Save As each time you start a new project.

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GT Pro 4 Issues

30) Where do I find my serial and registration code?
You can Log-in to your Cakewalk account and find your serial number and registration code.  You can also see your Cakewalk purchase history, set your preferences and more. After logging in, click "My Account" and then "My Registrations". 

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31) How do I set up my Guitar Tracks Pro 4 USB interface?
Please click here for detailed instructions on setting up your UA-1G USB audio interface.

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