Pentagon won't install properly.

Last updated on 3/28/2016

The information in this article applies to:

  • Pentagon

 

If you're still having problems or if the Pentagon doesn't appear as an option under DXi's, try these steps: 

 

  1. To ensure that other programs are not interfering with the installation of Pentagon I, do the following. 

    • Click the Start button. 
    • Choose Run. 
    • Type msconfig in the Run box and click OK 
    • Choose Selective Startup 
    • Click the Create Backup button 
    • Un-check Load Startup Group Items 
    • Click OK and restart the computer 
       
  2. Now reinstall Pentagon I. If you no longer have the Pentagon installer, we do allow additional downloads of the installer files. See your original email purchase confirmation for download instructions.
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