• Creating a Mac OS X Problem Report file:

     

    1) You will see a dialog appear that reads: "The application ### quit unexpectedly"

    2) Choose "Report"

    3) Problem Report Opens

    4) Click on Problem Reporter to give focus

    5) cmd+A (apple key+A) to Select All; light blue highlight will appear

    6) cmd+C to Copy

    7) Launch TextEdit (found in Applications folder) (cmd+Shift+A, then T)

    8) cmd+V to Paste

    9) Save (File Save or cmd+S) in default format, RTF. Be sure to give it a descriptive
    name, for example "Rapture 1.1 crash in Logic 7.2.3"

    10) Right-click (or Ctrl+click) saved TextEdit document and choose "Create Archive of (chosen file name)" to create a .Zip file