FAQ - Cakewalk^® Acquires FXpansion VST Adapter Technology

How do I get support for my FXpansion VST Adapter?
If you are a registered Cakewalk customer, please see your documentation for support contact info. If you are using another product, please send your questions to adapterhelp@cakewalk.com.

Am I now considered a registered Cakewalk customer?
Yes. FXpansion customers have been added to the registered Cakewalk user database.

As an FXpansion customer, am I entitled to future updates?
Yes. Please check the Cakewalk support pages or Cakewalk will email you about future updates.

Are there plans to update the software?
Yes. An update will be available to the latest version, 4.3. Both the update and the full version will be available in April or May 2003.

What is new in version 4.3?
The update to version 4.3 will include: some miscellaneous bug fixes, removal of the obsolete MIDI-remote technology, and an updated UI for the Configuration Manager. There are no new features.

How does the new adapter integrate with a previous installation?
The update will update your existing install, but will retain all of your original settings.

Will the Cakewalk adapter be integrated into Cakewalk products?
The Cakewalk adapter is included with Project5. There are no plans to incorporate it into other products at this time.

Will Cakewalk continue to support DX and DXi?
Yes. Cakewalk customers prefer to use native DX and DXi inside Project5 and SONAR. Cakewalk will continue to support developers of DX and DXi.

Will Cakewalk continue to sell the adapter by itself?
Yes. The adapter will be available directly from Cakewalk's web site by May 2003.

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