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Cakewalk Customer Service

We're here to help! If you have a question or need help with product registration, an order or product information then simply fill out the form below to find quick answers or get put in touch with someone who can help. We answer most questions within two business days.

Please Note: Due to higher than normal volume responses may take 5-7 business days. If you require immediate assistance for a time sensitive issue please call us at 1-888-CAKEWALK or +1 617-423-9004.

Step 1) To get started, tell us who you are
Name:
Email:
Country:
Product Serial Number OR Cakewalk Store Order Number:
Step 2) Next, tell us what we can help you with by clicking one of the links below - this will ensure that your question is sent to the right person

Registration
  • Serial number help
  • Registration code help
  • Missing or lost serial number

 
Product Information
  • Product questions
  • Compatibility questions
  • Downloads and updates

 
Order Help
  • Check status of an order
  • Get a tracking number
  • Cakewalk Store questions



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